World Bank Jobs:Resource Management Assistant(Abuja)
Job # 110404
Job Title Resource Management Assistant
Job Family Resource Management
Location Abuja, Nigeria
Appointment Local Hire
Closing Date 04-Apr-2011
Language Requirements English [Essential]; French [Essential]
Appointment Type
Background / General description
The World Bank, the leading multi-lateral institution in global economic development, is seeking applications for the position of a Resource Management Assistant (Accountant). This is a local position based in the Bank’s office in Abuja, Nigeria ...., Read More
Job Title Resource Management Assistant
Job Family Resource Management
Location Abuja, Nigeria
Appointment Local Hire
Closing Date 04-Apr-2011
Language Requirements English [Essential]; French [Essential]
Appointment Type
Background / General description
The World Bank, the leading multi-lateral institution in global economic development, is seeking applications for the position of a Resource Management Assistant (Accountant). This is a local position based in the Bank’s office in Abuja, Nigeria ...., Read More
Male Sales Executives. Eastlands Regions. Salary 15K + Commissions.
Our client is looking for male sales executives to be in charge of East lands region.
1. Prepare action plans and schedules to identify specific targets and to project the number of contacts to
be made.
* Develop territorial plans and account plans
* Come up with activities that you will perform to achieve target on a monthly basis
* Breakdown to daily activities that you will perform
* Check and amend the plan regularly
2. Participate in sales event
3. Present and sell company products and services to current and potential clients.
* Respond to sales inquiries and concerns by phone, electronically or in person
* Present sales contracts
* Negotiate with clients
4. Monitor competitors, market conditions and product development
5. Follow up on new leads and referrals resulting from field activity.
6. Establish and maintain potential client relationships.
7. Develop and maintain a customer database by tracking all customers and created prospect databases
for developing new business.
8. Generate and qualify leads by recording persons or company that has expressed interest in the
products. Follow up on leads to converting them into customers.
* Source and develop client referrals
9. Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals
Requirements
* A certificate or Diploma or Degree in sales and marketing or business administration
* Experience in Sales and Marketing (Added advantage).
* Ability to work under set targets,pressure with Minimal supervision
* Proficiency in computer applications
If you are up to the challenge, posses the necessary qualification and experience, please send your CV only indicating why you are the most suitable candidate for the role clearly quoting the job title on the email subject.
Please indicate current or last and desired salary.
The Recruiting Manager
Corporate staffing Services
Suite 3, 13th Floor, Development house, Moi Avenue, Nairobi.
Via email to: jobs@staff-kenya.com
Website: www.staff-kenya.com
N.B: We do not charge any fee for receiving your CV in our database no for interviewing.
Related posts:
Sales Marketing Manager Job Mombasa. To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Monday, March 21st, 2011 at 7:10 PM and is filed under SALES & MARKETING. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.
Read More
IT Jobs Kenya. Network Support Technician
JOB TITLE: – Network Support Technician
DEPARTMENT/SECTION: – Support Operations
POSITION RESPONSIBLE TO – Chief Technical Officer
POSITION REPORTING TO
THE JOB TITLE – None
JOB LOCATION – Office located in Karen, but technician will be required to travel extensively in Nairobi and occasionally nationwide and regionally.
REMUNERATION – Commensurate with experience, but in the range 60,000 Kshs to 100,000 Kshs per month.
KEY RESPONSIBILITY
Provides network support and Help Desk support of all varieties of hardware / software network problems experienced at THE COMPANY own site and customer sites, centres, campuses and homes. Work includes technical support functions to our client base. Judgment and initiative are frequently exercised and integrity and confidentiality is important to protect both THE COMPANY and its customer’s data and information. Additionally, participating in teams to build new infrastructure and systems for our clients.
KEY TASKS
* Ensure proper operation of Help Desk functions;
* Identify and analyze the cause of network and/or server problems and correct the problem, or refer to the proper support personnel or escalation procedure or vendor;
* Perform system administration functions on THE COMPANY own and clients systems as directed and according to proper procedure
* Document changes made using the CRM System and the designated file-shares and documentation website.
* Communicate clearly and professionally with clients about issues with their systems;
* Accurately record time spent on tasks, to ensure proper billing of time related tasks according to procedure;
* Ensure safety standards are adhered to, and practice safe working methods especially when working with / on masts, roofs and with electrical devices;
* Utilise and protect allocated tools properly including care of allocated laptop or phone;
* Utilise materials and components in the proper way, ensure economical use of consumables and record use of all materials used on jobs
* Maintain a professional appearance and manner when visiting customer sites and dealing with them;
* Report any accidents (both physical / medical) or system ones to the Managing Director immediately;
* Exercise a cautious / conservative approach to system administration at all times
* Listen to customers’ needs, and report back those to the Senior Consultant to ensure proposals can be made to meet those needs.
Preparing bills of quantity and submitting them to Financial Director for costing
PLEASE APPLY STATING YOUR CURRENT SALARY
Applications: Please send up to date CV, accompanied by at least 3 referee telephone numbers/email addresses to:
Summit Recruitment & Training Rhino House, Karen Road, Karen. Email: info@summitrecruitment-kenya.com. Only shortlisted candidates will be contacted. Please indicate on email which position you are interested in.
DEADLINE: 30th March 2011
Related posts:
Programme Officer NGO Job Basic Education Support. To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Tuesday, March 22nd, 2011 at 6:40 PM and is filed under IT JOBS. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.
CBA Kenya Vacancies
As such, we seek to recruit customer-focused and performance-oriented individuals with strong leadership skills to fill the vacant positions listed below.
Senior Relationship Manager, Corporate Banking, Mombasa
Reporting to the General Manager, Corporate Banking, the purpose of this role is to deliver unit leadership and corporate business growth in terms of assets and liabilities, customer base and revenue streams through proactive sales and marketing initiatives within the existing customer portfolio and from the acquisition of new relationships.
This requires strong and effective relationship management and inter-personal skills which will achieve optimization of customer satisfaction and retention, wallet share growth through delivery of appropriate solutions, cross-selling and customer acquisition.
Main Responsibilities
* Develop profitable, sustainable and long term corporate asset and liability business ¡n order to enhance the Bank’s profitability.
* Maintain a personal, robust and value-adding commitment to customer relationship management to meet their expectations and to provide appropriate solutions to their financial needs.
* Anticipate and be continually sensitive to shifting customer expectations and initiate appropriate measures to ensure that CBA stays ahead of competitors in customer service delivery.
* Continually identify and exploit solution-driven cross selling opportunities that are able to embed and align the Bank and its products with the customers’ needs.
* In liaison with the Service Delivery Team, handle transactions for assigned customers on a day to day basis, ensuring the Bank is not unduly exposed.
* Identify and develop a dynamic customer target pipeline and actively market for new customers from the identified target sectors.
* Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
* Maintain an effective customer call program for all assigned customers and prospects.
* Adopt a proactive, detailed and robust approach to the management of portfolio and exposure risk and ensure adherence to the provisions of the Bank’s Credit Policy.
* Enhance and nurture the CBA brand image to the business and Corporate community throughout the Coast region.
* Participate in cross-functional activities that help promote and nurture collective responsibility to meet the wider objectives of the Bank.
Qualification and Experience
* University Degree in a Business related course – Upper Second Class or 3.0 GPA.
* Relevant professional qualification in Banking, Finance or Marketing would be an added advantage.
* At least five (5) years’ experience in Corporate Customer Relationship Management.
* Technical and acquired practical knowledge of lending skills, portfolio management and risk management.
* Proficiency in use of Microsoft Office Packages.
Relationship Manager SME Banking
(4 Positions – Nakuru, Kisumu, Eldoret and Changamwe)
Reporting to the Head of SME Banking, the purpose of this role is to achieve business growth for the Bank by selling Business Banking Unit products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers.
This incorporates prospecting and acquiring new customers and pursuing incremental business from the existing customers, as well as managing customer expectations to sustain the business
relationship.
Main Responsibilities
* Prospecting for and acquiring new customers within assigned market segments.
* Maintaining adequate contact with assigned customers to ensure their expectations are managed and that they have appropriate understanding of CBA.
* Selling Business Banking products and services to existing customers in assigned market segment.
* Promoting and selling other products of the Bank to existing SMF customers , i.e. Cross-selling.
* Ensure compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with customers.
* Manage all aspects of risk, including monitoring of the advances portfolio, strict adherence to the provisions of the credit policy document to ensure minimal losses to the Bank.
* Monitor credit facilities of the assigned customer portfolio and ensure that renewals, extensions and cancellations are initiated and processed before the expiry date.
* Ensure an effective call program is maintained on all assigned customers and prospects. The calls should he recorded and reported.
* Periodic (as specifically defined) performance reporting on sales activities and customer portfolio maintenance.
* Assist in identifying relevant customer needs not met by existing products and the implementation of new products and services to address those needs.
* Initiate and engage in self-development programmes to enhance competence and/or bridge identified gaps.
Qualification and Experience
* University Degree in a Business related course – Upper Second Class or 3.0 CPA.
* At least 3 years’ successful experience ¡n a similar position or equivalent.
* Proficiency in use of Microsoft Office Packages.
Relationship Manager, Corporate Banking
Reporting to the Assistant General Manager, Corporate Banking, the purpose of this role is to deliver Corporate business growth within an assigned market segment in terms of assets and liabilities, customer base and revenue streams through proactive sales and marketing initiatives within the existing customer portfolio and from the acquisition of new relationships.
This requires strong and effective relationship management and inter-personal skills which will achieve optimization of customer satisfaction and retention, wallet share growth through delivery of appropriate solutions, cross-selling and customer acquisition.
Main Responsibilities
* Identify and develop a dynamic customer target pipeline and actively market for new customers from assigned market segments.
* Develop profitable, sustainable and long term Corporate asset and liability business in order to enhance the Bank’s profitability.
* Maintain a personal, robust and value-adding commitment to customer relationship management to meet their expectations and to provide appropriate solutions to their financial needs.
* Continually identify and exploit solution-driven cross selling opportunities that are able to embed and align the Bank and its products with the customers’ needs.
* Anticipate and he continually sensitive to shifting customer expectations and initiate appropriate measures to ensure that CBA stays ahead of competitors in customer service delivery.
* In liaison with the Service Delivery Team, handle transactions for assigned customers on a day to day basis, ensuring the Bank is not unduly exposed.
* Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with customers.
* Adopt a proactive, detailed and robust approach to the management of portfolio and exposure risk and ensure adherence to the provisions of the Bank’s Credit Policy.
* Maintain an effective customer call program for all assigned customers and prospects.
* Participate in cross-functional activities that help promote and nurture collective responsibility to meet the wider objectives of the Bank.
Qualifications & Experience
* University Degree in a Business related course – Upper Second Class or 3.0 GPA.
* At least three (3) years’ successful experience in a similar position or equivalent would he an added advantage.
* Technical and acquired practical knowledge of lending skills, portfolio management and risk management.
* Proficiency in use of Microsoft Office Packages.
Reporting to the General Manager, Corporate Banking, the purpose of this role will be to develop and grow the SMF Banking Unit within the Corporate Banking Department.
This incorporates providing leadership to a Team of Account Relationship Managers with the overall objective of growing the Team’s portfolio and revenue stream by optimising customer retention, acquisition of new customers and cross-selling the full range of the Bank’s products and services to the Small to Medium Corporate market segment.
The incumbent is also responsible for developing or customizing Financial solution, tailored to address specific needs of that market segment, and implementing promotion programmes that will drive the business growth.
Main Responsibilities
* Growth of SME business
* Leadership of the SME unit and how effectively that translates into a conducive work environment and employee satisfaction.
* Ensure adequacy of personal and staff competence to effectively perform unit’s tasks.
* Enhance or maintain quality of products portfolio for SME with regard to competitively addressing current and anticipated target market needs.
* Ensure quality of management of customer expectations.
* Effectiveness of the SMF unit structure and systems (policies, processes, procedures and tools) in achieving compliance requirements, optimal efficiency, resource utilisation and cost containment.
Qualification and Experience Requirements
* University Degree in Business Management or a related field, preferably in Accounting, Finance or Management. – Upper 2nd Class Honors or 3.0 GPA
* At least 7 years of work experience in banking environment with adequate knowledge of SME Business.
* Proven leadership and people management skills to motivate self and team.
* Relevant professional qualifications in Banking and Business Management.
* Proficiency in use of MS Office applications.
Branch Sales Officers, Personal Banking
(4 Positions – Nairobi, Kisumu, Eldoret & Changamwe)
Reporting to the Retail Manager, the purpose of this role is to achieve business growth for Personal Banking by providing quality relationship management to existing customers in the assigned branch/territory. This will entail sustaining customer satisfaction so as to retain them, thereby generating additional business through cross-sell opportunities.
Main Responsibilities
* Providing an interface between the Bank and existing customers in order to maintain good customer relations so as to meet customer needs within the strategic objectives of the Bank.
* Manage credit appraisals and recommendation for existing customers under the various loan products and submit to the appropriate final approval authority within established turnaround time.
* Overseeing the relationship management of assigned customers.
* Ensuring revenue growth through increased product uptake/cross-selling.
* Ensure full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements.
* Manage all aspects of risk, including monitoring of advances portfolio, strict adherence to the provisions of the credit policy document to ensure minimal losses to the bank.
* Monitor closely all unsecured credit facilities and overdrawn accounts assigned to ensure that the accounts are properly conducted to avoid potential loss to the Bank.
* Ensure that renewals, extensions and cancellations of existing credit facilities are done before the expiry date.
* Manage the referral process in line with the Credit Policy.
* Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
* Ensure accuracy and timeliness of reports that aid the business in decision making (Non-Facility Overdraft Reports, Excess Reports, Facility Expiries Reports, Past Due Reports, Large Items Report amongst others).
* Represent the department in various special projects run for the benefit of the Bank.
* Assist in identifying customer needs not met by existing products and promote the implementation of new products and services.
* Implement findings/decisions emanating from personal development needs and regular coaching feedback from the unit head.
* Be conversant with policies and procedures pertaining to all Bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
* Assist in the organization of and participate in public relations activities and sponsorships that aim to improve CBA’s brand image in the market.
Qualification and Experience Requirements
* University Degree – Upper 2nd Class Honours or 3.0 GPA.
* 3 years’ banking experience with at least 1 year in a sales or marketing role.
* Proficiency in use of Microsoft Office Packages.
Retail Branch Manager
(4 Positions – Nairobi, Kisumu, Eldoret & Changamwe)
Reporting to the Head of Personal Banking, the purpose of this role will be to organize, co-ordinate, manage and control activities in the branch to ensure business growth and service delivery is expeditious, accurate, efficient and that transactions are cost effective and profitable to the Bank.
Main Responsibilities
* Business planning and growth (deposits and lending) as well as customer growth and retention
* Management information reporting and integrity
* Profit improvement and cost management
* Quality of service in branch service delivery.
* Minimization of exposure to and impact of operational risks inherent in branch service delivery
* Leadership which facilitates a conducive work environment and employee satisfaction at the branch.
* Responsible for the branch structure and application of established policies, processes, procedures and tools ¡n achieving compliance requirements, optimal efficiency, resource utilisation and cost containment.
Qualifications, Knowledge and Skills Requirements
* University Degree – Upper second or equivalent
* Proficiency in computer use including MS Office tools and banking systems
* At least 5 years banking experience 2 of which should he in a sales or relationship management experience in Personal Banking/SME.
To apply, send your application letter and CV, quoting the job title via e-mail only to jobs@cba.co.ke
Kindly submit your application by 5th April 2011.
Only shortlisted candidates will be contacted.
No related posts.
To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Wednesday, March 23rd, 2011 at 9:55 AM and is filed under BANK, MANAGER. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.
Senior Relationship Manager, Corporate Banking, Mombasa
Reporting to the General Manager, Corporate Banking, the purpose of this role is to deliver unit leadership and corporate business growth in terms of assets and liabilities, customer base and revenue streams through proactive sales and marketing initiatives within the existing customer portfolio and from the acquisition of new relationships.
This requires strong and effective relationship management and inter-personal skills which will achieve optimization of customer satisfaction and retention, wallet share growth through delivery of appropriate solutions, cross-selling and customer acquisition.
Main Responsibilities
* Develop profitable, sustainable and long term corporate asset and liability business ¡n order to enhance the Bank’s profitability.
* Maintain a personal, robust and value-adding commitment to customer relationship management to meet their expectations and to provide appropriate solutions to their financial needs.
* Anticipate and be continually sensitive to shifting customer expectations and initiate appropriate measures to ensure that CBA stays ahead of competitors in customer service delivery.
* Continually identify and exploit solution-driven cross selling opportunities that are able to embed and align the Bank and its products with the customers’ needs.
* In liaison with the Service Delivery Team, handle transactions for assigned customers on a day to day basis, ensuring the Bank is not unduly exposed.
* Identify and develop a dynamic customer target pipeline and actively market for new customers from the identified target sectors.
* Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with existing and potential customers.
* Maintain an effective customer call program for all assigned customers and prospects.
* Adopt a proactive, detailed and robust approach to the management of portfolio and exposure risk and ensure adherence to the provisions of the Bank’s Credit Policy.
* Enhance and nurture the CBA brand image to the business and Corporate community throughout the Coast region.
* Participate in cross-functional activities that help promote and nurture collective responsibility to meet the wider objectives of the Bank.
Qualification and Experience
* University Degree in a Business related course – Upper Second Class or 3.0 GPA.
* Relevant professional qualification in Banking, Finance or Marketing would be an added advantage.
* At least five (5) years’ experience in Corporate Customer Relationship Management.
* Technical and acquired practical knowledge of lending skills, portfolio management and risk management.
* Proficiency in use of Microsoft Office Packages.
Relationship Manager SME Banking
(4 Positions – Nakuru, Kisumu, Eldoret and Changamwe)
Reporting to the Head of SME Banking, the purpose of this role is to achieve business growth for the Bank by selling Business Banking Unit products within assigned market segments and by promoting and selling other products and services of the Bank to enhance value-added relationship with existing customers.
This incorporates prospecting and acquiring new customers and pursuing incremental business from the existing customers, as well as managing customer expectations to sustain the business
relationship.
Main Responsibilities
* Prospecting for and acquiring new customers within assigned market segments.
* Maintaining adequate contact with assigned customers to ensure their expectations are managed and that they have appropriate understanding of CBA.
* Selling Business Banking products and services to existing customers in assigned market segment.
* Promoting and selling other products of the Bank to existing SMF customers , i.e. Cross-selling.
* Ensure compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with customers.
* Manage all aspects of risk, including monitoring of the advances portfolio, strict adherence to the provisions of the credit policy document to ensure minimal losses to the Bank.
* Monitor credit facilities of the assigned customer portfolio and ensure that renewals, extensions and cancellations are initiated and processed before the expiry date.
* Ensure an effective call program is maintained on all assigned customers and prospects. The calls should he recorded and reported.
* Periodic (as specifically defined) performance reporting on sales activities and customer portfolio maintenance.
* Assist in identifying relevant customer needs not met by existing products and the implementation of new products and services to address those needs.
* Initiate and engage in self-development programmes to enhance competence and/or bridge identified gaps.
Qualification and Experience
* University Degree in a Business related course – Upper Second Class or 3.0 CPA.
* At least 3 years’ successful experience ¡n a similar position or equivalent.
* Proficiency in use of Microsoft Office Packages.
Relationship Manager, Corporate Banking
Reporting to the Assistant General Manager, Corporate Banking, the purpose of this role is to deliver Corporate business growth within an assigned market segment in terms of assets and liabilities, customer base and revenue streams through proactive sales and marketing initiatives within the existing customer portfolio and from the acquisition of new relationships.
This requires strong and effective relationship management and inter-personal skills which will achieve optimization of customer satisfaction and retention, wallet share growth through delivery of appropriate solutions, cross-selling and customer acquisition.
Main Responsibilities
* Identify and develop a dynamic customer target pipeline and actively market for new customers from assigned market segments.
* Develop profitable, sustainable and long term Corporate asset and liability business in order to enhance the Bank’s profitability.
* Maintain a personal, robust and value-adding commitment to customer relationship management to meet their expectations and to provide appropriate solutions to their financial needs.
* Continually identify and exploit solution-driven cross selling opportunities that are able to embed and align the Bank and its products with the customers’ needs.
* Anticipate and he continually sensitive to shifting customer expectations and initiate appropriate measures to ensure that CBA stays ahead of competitors in customer service delivery.
* In liaison with the Service Delivery Team, handle transactions for assigned customers on a day to day basis, ensuring the Bank is not unduly exposed.
* Ensure compliance to Know Your Customer (KYC) and Anti Money Laundering (AML) requirements in all dealings with customers.
* Adopt a proactive, detailed and robust approach to the management of portfolio and exposure risk and ensure adherence to the provisions of the Bank’s Credit Policy.
* Maintain an effective customer call program for all assigned customers and prospects.
* Participate in cross-functional activities that help promote and nurture collective responsibility to meet the wider objectives of the Bank.
Qualifications & Experience
* University Degree in a Business related course – Upper Second Class or 3.0 GPA.
* At least three (3) years’ successful experience in a similar position or equivalent would he an added advantage.
* Technical and acquired practical knowledge of lending skills, portfolio management and risk management.
* Proficiency in use of Microsoft Office Packages.
Reporting to the General Manager, Corporate Banking, the purpose of this role will be to develop and grow the SMF Banking Unit within the Corporate Banking Department.
This incorporates providing leadership to a Team of Account Relationship Managers with the overall objective of growing the Team’s portfolio and revenue stream by optimising customer retention, acquisition of new customers and cross-selling the full range of the Bank’s products and services to the Small to Medium Corporate market segment.
The incumbent is also responsible for developing or customizing Financial solution, tailored to address specific needs of that market segment, and implementing promotion programmes that will drive the business growth.
Main Responsibilities
* Growth of SME business
* Leadership of the SME unit and how effectively that translates into a conducive work environment and employee satisfaction.
* Ensure adequacy of personal and staff competence to effectively perform unit’s tasks.
* Enhance or maintain quality of products portfolio for SME with regard to competitively addressing current and anticipated target market needs.
* Ensure quality of management of customer expectations.
* Effectiveness of the SMF unit structure and systems (policies, processes, procedures and tools) in achieving compliance requirements, optimal efficiency, resource utilisation and cost containment.
Qualification and Experience Requirements
* University Degree in Business Management or a related field, preferably in Accounting, Finance or Management. – Upper 2nd Class Honors or 3.0 GPA
* At least 7 years of work experience in banking environment with adequate knowledge of SME Business.
* Proven leadership and people management skills to motivate self and team.
* Relevant professional qualifications in Banking and Business Management.
* Proficiency in use of MS Office applications.
Branch Sales Officers, Personal Banking
(4 Positions – Nairobi, Kisumu, Eldoret & Changamwe)
Reporting to the Retail Manager, the purpose of this role is to achieve business growth for Personal Banking by providing quality relationship management to existing customers in the assigned branch/territory. This will entail sustaining customer satisfaction so as to retain them, thereby generating additional business through cross-sell opportunities.
Main Responsibilities
* Providing an interface between the Bank and existing customers in order to maintain good customer relations so as to meet customer needs within the strategic objectives of the Bank.
* Manage credit appraisals and recommendation for existing customers under the various loan products and submit to the appropriate final approval authority within established turnaround time.
* Overseeing the relationship management of assigned customers.
* Ensuring revenue growth through increased product uptake/cross-selling.
* Ensure full compliance with Know Your Customer (KYC) and Anti Money Laundering (AML) requirements.
* Manage all aspects of risk, including monitoring of advances portfolio, strict adherence to the provisions of the credit policy document to ensure minimal losses to the bank.
* Monitor closely all unsecured credit facilities and overdrawn accounts assigned to ensure that the accounts are properly conducted to avoid potential loss to the Bank.
* Ensure that renewals, extensions and cancellations of existing credit facilities are done before the expiry date.
* Manage the referral process in line with the Credit Policy.
* Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
* Ensure accuracy and timeliness of reports that aid the business in decision making (Non-Facility Overdraft Reports, Excess Reports, Facility Expiries Reports, Past Due Reports, Large Items Report amongst others).
* Represent the department in various special projects run for the benefit of the Bank.
* Assist in identifying customer needs not met by existing products and promote the implementation of new products and services.
* Implement findings/decisions emanating from personal development needs and regular coaching feedback from the unit head.
* Be conversant with policies and procedures pertaining to all Bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
* Assist in the organization of and participate in public relations activities and sponsorships that aim to improve CBA’s brand image in the market.
Qualification and Experience Requirements
* University Degree – Upper 2nd Class Honours or 3.0 GPA.
* 3 years’ banking experience with at least 1 year in a sales or marketing role.
* Proficiency in use of Microsoft Office Packages.
Retail Branch Manager
(4 Positions – Nairobi, Kisumu, Eldoret & Changamwe)
Reporting to the Head of Personal Banking, the purpose of this role will be to organize, co-ordinate, manage and control activities in the branch to ensure business growth and service delivery is expeditious, accurate, efficient and that transactions are cost effective and profitable to the Bank.
Main Responsibilities
* Business planning and growth (deposits and lending) as well as customer growth and retention
* Management information reporting and integrity
* Profit improvement and cost management
* Quality of service in branch service delivery.
* Minimization of exposure to and impact of operational risks inherent in branch service delivery
* Leadership which facilitates a conducive work environment and employee satisfaction at the branch.
* Responsible for the branch structure and application of established policies, processes, procedures and tools ¡n achieving compliance requirements, optimal efficiency, resource utilisation and cost containment.
Qualifications, Knowledge and Skills Requirements
* University Degree – Upper second or equivalent
* Proficiency in computer use including MS Office tools and banking systems
* At least 5 years banking experience 2 of which should he in a sales or relationship management experience in Personal Banking/SME.
To apply, send your application letter and CV, quoting the job title via e-mail only to jobs@cba.co.ke
Kindly submit your application by 5th April 2011.
Only shortlisted candidates will be contacted.
No related posts.
To Receive daily jobs In Kenya in your inbox,please subscribe here below. This entry was posted on Wednesday, March 23rd, 2011 at 9:55 AM and is filed under BANK, MANAGER. You can follow any responses to this entry through the RSS 2.0 feed. Responses are currently closed, but you can trackback from your own site.
NEW OPENING, TECHNOLOGY COMPANY, FRIDAY 25, MARCH 2011
CAREER OPPORTUNITIES
Our company is one of the first globally competitive technology companies to emerge from West Africa and Penetrate the global information technology (IT) Market....., Read More
Our company is one of the first globally competitive technology companies to emerge from West Africa and Penetrate the global information technology (IT) Market....., Read More
Latest Jobs- Dental Technologists Registration Board of Nigeria is Recruiting
Various position of Dental Technologists Registration Board of Nigeria POSITIONS CHIEF DENTAL TECHNOLOGIST (CONHESS 12) ASSISTANT CHIEF ADMINISTRATIVE OFFICER (CONHESS 11) PRINCIPAL ACCOUNTANT (CONHESS 10) SENIOR AUDITOR (CONHESS 9) SENIOR ADMINISTRATIVE OFFICER (CONHESS 9) REQUIREMENTS: A. i. Candidates for position 1 must possess first Degree or HND in Dental Technology ii. Must be registered…
This is a content summary only. Click on the title for full details or http://www.naijajobslink.com for more Jobs
You can also visit our forum for latest jobs http://forum.naijajobslink.com...., Read More
This is a content summary only. Click on the title for full details or http://www.naijajobslink.com for more Jobs
You can also visit our forum for latest jobs http://forum.naijajobslink.com...., Read More
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